الأهداف
- To identify the necessity for having organizational policies and procedures
- To understand the differences between policies and procedures
- To understand the link between an organization's values and its policies and procedures
- To learn the process of writing effective policies and procedures
- To examine writing formats and writing styles
- To practise writing clear, effective policies and procedures
- To examine the principles behind successful policy and procedure implementation
- To understand the necessity of regularly updating and revising policies and procedures
الخطوط العريضة
- Defining Policies & Procedures
- Why Do We Need Them & What Are The Benefits Of Having Them?
- How Policies & Procedures Flow From An Organization's Basic Values
- When Do You Need A Policy or Procedure?
- How Policies & Procedures Relate To Both Internal & External Customers
- Types Of Policies & Procedures: Board Policies, Management Policies, HR Policies, Etc.,
- Steps To Create Policies & Procedures Using A Simple ramework
- Simple Writing Techniques
- Formats For Policies & Procedures
- Developing Procedures
> Reasons For Writing A Procedure
> Who Should Assist When Writing A Procedure?
> Benefits Of Writing A Procedure As A Team
> Using Flow-Charts For Writing Policies & Procedures
> Testing Policies & Procedures
- Preparing A Policies & Procedures Manual
> Physical Design Considerations
> Introduction Page
> Table Of Contents
> Policies & Procedures
> Optional Sections
- Implementing Policies & Procedures
> Notifying Users
> Achieving Compliance
> Updates & Changes
- Policy & Procedure Checklist
- Transferring Learning To The Workplace
من ينبغى أن يحضر
All staff who are responsible for writing policies and procedures, as part of their job, will benefit from this programme. You will learn how to set up the framework and systems necessary to write clear and effective policies and procedures. The programme will offer templates, exercises, and plenty of brainstorming, to help you write your policies and procedures. It will also help you to apply writing processes and editing checklists to your policies and procedures, enabling you to feel confident you are producing top quality documents.