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الأهداف
By the end of the course, you will be able to:
- Understand the 5 reasons why change is needed
- Manage the different reactions to change
- Identify where people are within the 'Change Curve'
- Understanding the 4 main reasons people resist change
- Understand the nature and challenges of change
- Clarify the role of leaders, managers and key people in the change process
- Review the benefits of having a shared vision, values and goals
- Identify the tools which can assist in managing change
- Appreciate the importance of selecting the right communication method
- Plan change effectively
- Consider how change will be measured
الخطوط العريضة
The nature of change
- Understanding your use of self as a leader and manager of change
- Recognizing and accepting the reasons for change
- Understanding resistance to change
- Identifying and appreciating the reactions to change
- The Change Curve
- Observing, working with and managing the reactions Leadership and change
- The roles of managers and leaders
- The leadership role in times of change
- Skills, attributes and knowledge The Change Team
- Who will help guide the change?
- Who love change, who is there to help and drive the change
- The Walt Disney Circle - Refining Personal and Corporate Goals - the dreamer, the realist and the critic
- Winning hearts and minds Communication
- What and when
- How? - What is best practice?
- Choice of methods to consider
- Responding to questions
- Creating a questioning culture Tools to help change
- The Plan
- Project Management
- The Change Management Matrix
- 8 Steps to Successful Change
- Decision Making
- Measured results Summary of how to Lead Change for Success
- 4 Key Factors for Success
- Leading change - Top Tips
- Change starts with you - Personal/ Organizational change
- Agreed actions for the future Case studies, best practices and experiences from private, public and government sector organizations
من ينبغى أن يحضر
- This course is suitable for anyone who would like to develop and improve their change management skills. It will be particularly useful for managers who need to bring about change within their organizations.
المدة
5 أيام
