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الأهداف
Quality systems - an introduction and explanation of quality assurance, quality systems and quality vocabulary and the ISO 9001:2008 series of standards:
- Prevention vs. detection - benefits of implementing ISO 9001 and an overview of the ISO 9001 standard and their applicability to prevention as opposed to detection.
- Audits - An explanation of audits, their purpose and planning, and the way to approach, perform and report an audit.
- Auditors - their responsibilities, personal attributes and auditor selection. Auditor Certification Scheme.
- Accreditation and certification - review of quality management systems certification and accreditation
- Delegate assessment - assessment is carried out by:
- Continuous assessment of delegate performance throughout the theoretical and practical phases.
- A written examination.
الخطوط العريضة
Day 1:
- What is quality?
- Quality Management System
- Explanation of ISO 9001: 2008 standard
- Types of audits
- Internal Audit
Day 2:
- Audit planning
- Scheduling
- Checklist preparation
- Interview techniques
- Body Language
- Meetings
- Reporting
Course Methodology:
1) All attendants shall be provided with a hard copy of the training material.
2) Presentation via a data show (power point presentation), white board and flip charts.
3) Attendants shall be encouraged to interact with the course instructor through presenting their queries during the training sessions.
4) Real life examples relating to the training materials shall be presented by the instructor and discussed by the group.
5) Teaching strategies will involve interactive and participant-centered discussions. Group and pair-work structured exercises for each learning module, and Power Point Presentations. Moreover, the training methodology will be based on the following techniques:
- Case studies
- Group discussions
- Reading assignments
Participant’s presentations
من ينبغى أن يحضر
All levels of company employees from Chief Executive to shop floor staff as well as independent consultants may be interested to attend. This course is essential for those are already certified by ISO 9001: 2008 or want to certify on new standard.
المدة
2 أيام
