الأهداف
This course is designed to give the participants the skills, knowledge and understanding to:
- Analyze how performance management relates to organizational goals and expectations and how to achieve best results by performance measurement
- Identify the strategies required for effective managing of individual performance and performance strategies
- Design and Implement a successful performance appraisal review system
- Identify the methods and Tools available for measuring performance
- Relate performance management to pay and other organizational
- Incentives and rewards available
- Explore the continuing process of performance management and the continues review approaches
- Identify methods of evaluating the effectiveness of performance management
- Prepare a personal action plan for future implementation
الخطوط العريضة
Module 1: Defining Performance Management
- Concepts and Philosophy
- PM Development – Merit Rating, Management by Objectives, Performance Appraisals and Performance Management
- Staff Performance in the Organizational Context
- The Objectives of Performance Management
Module 2: Strategies for Managing Performance
- The Principles of PM
- A Framework of PM
- The Organization’s and the Individual’s Contribution to PM
- The Process of PM
- Behavioral Systems – Work Objectives and Performance Measures
- Personality, Competence and Results Orientated Systems
Performance Management and Appraisals
Developing Your People through Performance
- Developing a Performance Management System
- How to control tardiness, absenteeism, poor performance
- The importance of documenting what you do
- Simple measures for dealing with harassment or discrimination
Module 3: Performance Appraisal
- What is Performance Appraisal?
- Designing the Appraisal System
- The appraisal Interview – 7 Steps to Successful Appraisals
- Training for Appraisal
- The Advantages and Disadvantages of Appraisal
Module 4: Methods of Measuring Performance
- Behavioral Anchored Rating Scales
- Ranking Scales
- Reporting Critical Incidents
- 360 degree Feedback
Module 5: Performance Related Pay
- Employee Involvement
- Incentives
- Reward Schemes
- Career Aspirations
Module 6: The Continuing Process of Performance Management
- Updating Objective
- Managing Continuous Learning
- Managing Under Performers
Module 7: Evaluating Performance Management
- Project Teams
- The Role of the HR Function
- Using External Consultants
- Monitoring and Evaluating
Module 8: Course Review
- Personal Action Planning
- Course Evaluation & Summary
من ينبغى أن يحضر
- Managers and team leaders and those involved in designing, managing and implementing performance management systems and appraisals of company staff and personnel.