CATEGORY TYPE: Business & Management

COURSE NAME:Communication & team building skills


This course can be scheduled at your convenience, to request this course please click here


           ·          Improve results by enhancing your verbal communication and influence skills in the context of productive working relationships

           ·          Respects and works effectively with DIVERSE people; enables all to contribute their best work.

           ·          Builds and maintains PRODUCTIVE working relationship, even in DIFICULT situations.

           ·          Works ACROSS organizations to develop the best approaches and get the best results

           ·          Expresses ideas in ways that build COMMITMENT to them, even when unfamiliar or popular; involves and fully informs others in a timely way.

           ·          Recognizes CULTURAL differences and communicates in ways that work

           ·          Effective communication over the phone



           ·          Linking communication skills to the business

           ·          Basic communication exercise

           ·          The communication model

           ·          The listening model

           ·          The speaking model

           ·          Linking the models

           ·          Asking questions

           ·          Barriers to communication

           ·          Results-Options in communication

           ·          Setting Expectations

           ·          Problem Solving Process

           ·          Maintaining an open discussion

           ·          Interactive listening

           ·          Discussion skills

           ·          Communication barriers

           ·          Communication styles

           ·          Body language

           ·          Constructive criticism

           ·          Communication over the phone


  • Applying the Model
  • Communication styles


  • Top, middle and new entry executives
  • All professionals to improve their interpersonal skills to achieve greater potential.
    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company