COURSE NAME:Supplier Assessment


This course can be scheduled at your convenience, to request this course please click here

Supply Management experts recognize that an organization cannot perform any better than its suppliers. As a result supplier assessment, selection, performance measurement, and obtaining compliance of all contract provisions, are being recognized as critical processes where significant management and professional competencies are required. These processes, when properly performed, contribute greatly to improving quality, reducing total costs, reducing supply risk, and providing continuous improvements in supplier and contractor performance. This program provides methods and competencies directed at improving these processes within the supply management organization.



  • 10 Steps in achieving total quality from suppliers
  • Steps in a proper supplier evaluation
  • 15 Objectives of Supplier Performance Measurement
  • Four categories of supplier segmentation and a quantitative positioning method
  • Developing performance weightings
  • 15 basic points in collecting and reporting supplier performance
  • Six important points in developing Performance Standards
  • Discuss methods of collection and reporting data
  • Six steps in developing performance indexes
  • Practices and experiences of others
  • Five Remedies when contractors fail to do what was promised


  • How are we doing in supplier assessment & performance measurement?, elements of a good procurement & competitive bidding process, steps in achieving total quality from suppliers, objectives of performance measurement
  • Best practices in supplier qualification, letting the supplier measure you, developing the qualification process, ABC analysis, risk assessment and segmentation
  • The preliminary supplier assessment, the supplier site assessment, who participates in supplier qualification, the supplier evaluation forms, qualified supplier list
  • Key elements of supplier performance measurement, common performance categories, category weighting, deciding which suppliers to measure, the difficulties of measuring supplier performance,
  • Collecting the data, quantitative vs. qualitative data, basic points to consider in performance measurement, rating systems options, developing performance standards, the basics of performance based service contracts,
  • Applying supplier performance in total cost of ownership, performance indexing, and supplier provided performance data
  • Benefits from measuring and analyzing supplier performance, establishing expectations, sharing the information, expectations from the supplier's point of view
  • Corrective action, when contractors fail to do what was promised, liquidated damages, force majeure/delays, holding supplier recognition events


  • Supply Management, Procurement, Purchasing, and Project personnel,
  • Engineering, Operational, Quality, and Maintenance personnel,
  • And all others who are involved in interfacing with contractors or suppliers in the acquisition of materials, equipment, parts, and services or anyone who wants to improve supplier performance and gain successful outcomes from contracting situations
    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company