COURSE NAME:Basic Supervisory Skills


This course can be scheduled at your convenience, to request this course please click here


Studies on team motivation and performance have emphasised the essential importance of Solid Supervisory Management to Accomplish Business Aims and Objectives. Many people are called upon to take on the role of supervisor but some are more effective than others.


A good supervisor in a business is some one who can involve and inspire to get the best out of his team, also motivating them to work towards a common goal.


This course gives the basis for an excellent introduction to develop effective supervisory skills and manage a team productively. It is supported by practical situations through interactive role-play and team analysis for maximum of participant's participation. 



This  program is designed to provide the participants with skills

and knowledge involved for:


  • Organizing their team members positively and scheduling daily workloads.
  • Utilizing team resources and encouraging teams skills to achieve quality 

      business goals and objectives

  • Awareness of group dynamics and how to successfully select, delegate / task and motivate the team
  • Communications and delegate effectively for maximum group activity 
  • Deciding and developing a supervisory personal action plan styles for




Day One:


  • Introduction to Supervisor Role and Supervisory Management

      Styles for Personal Development


-       Roles and Responsibilities

-       The Principles of Supervisory Management and Accomplishment

-       The Keys to Good Supervision Skills

-       Utilizing and developing their supervisory management skills for practical used in the working environment: setting personal

-       achievable goals and standards.

-       Effective Individual and Team Motivation



Day Two:


  • Motivation: The Supervisors Role

-       Individual and Team Needs and Incentives 

-       Objective Supervision (SBO)

-       Utilizing Individual and Team Resources

-       Individual and Team Dynamics 


  • Positive & Effective Communication Skills

-       Type and Selection 

-       Individual Development


  • Effective and Productive Meetings

-       Planning

-       Conducting

-       Formal & Impromptu

-       Getting the best from Meetings



Day Three:


  • Effective Time Management

-       Planning Activities

-       Monitoring Time

-       Making the Best of Time


  • Delegating

-       Up and Down

-       Escalating Problems


  • Decision Making Skills

-       Analysis

-       Solving


  • Negotiating Skills

-       Methods

-       Techniques




Day Four:


  • Work Prioritization and Scheduling

-       Planning

-       Monitoring 


  • Team Skills and Supervision

-       Getting Best Results

-       Coaching and Skills Analysis 

-      TeamBuildingTechniques


  • Managing Conflict

-       Supervisor role and actions

-       Handling and Managing Difficult Situations 

-       Conflict and Collaboration



Day Five:


  • Case Studies
  • Exercises & Role Play
  • Group Discussions
  • Personal Analysis
  • Personal Development Action Plans


  • Course Evaluation


  • Summary and Final Analysis  


This course will be of benefit to newly appointed supervisors or persons targeted to be supervisors. It will also be of benefit to team leaders or project leaders who wish to improve their positive and effective supervisory skills.



    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company