CATEGORY TYPE: Soft Skills

COURSE NAME:Effective Negotiation Skills


UPCOMING EVENTS


START DATE END DATE CITY/COUNTRY PRICE Request
This course can be scheduled at your convenience, to request this course please click here
INTRODUCTION:

 

Whether negotiating with suppliers, clients, colleagues in other departments, or trade unions, some negotiations are more difficult and more crucial than others. The Advanced Negotiation Skills course is aimed at the more experienced negotiators who deal with complex situations and who want to develop their skills and their style to achieve win/win solutions more often.

OBJECTIVES:

By the end of the Advanced Negotiation Skills course you will be able to:

  • Prepare effectively for complex, challenging negotiating situations
  • Cope more effectively with difficult people
  • Adapt your style depending on the situation
  • Maintain progress through the phases of the negotiation, even under pressure
  • Develop your skills at handling conflict
  • Recognize when and how to make concessions
  • Work more productively as part of a negotiating team.
OUTLINE:

1-    Course overview and objectives

  • A forthcoming negotiation
  • The three processes you need to get right

2-     Who am I negotiating with?

  • Types of negotiators and how to work with each type
  • Authority levels and decision-making, background culture

3-     My style, my skills and my energy

  • The skills and attitudes of the effective negotiator
  • My own areas of strength, and areas I need to work on
  • Building an effective negotiating team

4-     Developing a strategy

  • Research and preparation
  • Aims, goals, plans and tactics

5-     The phases of a negotiation

  • Before entering the arena
  • The handshake – getting the opening right
  • Using summaries, timeouts and signposts

6-     Predictable tactics used by tough negotiators

  • Developing counter-measures
  • Ten tips which will always help

7-     Dealing with difficult people

  • What makes some people so difficult to deal with?
  • Typical difficult behaviors and how to handle yourself
  • Gaining respect

8-     Managing conflict

  • Productive conflict, dealing with aggression

9-     About concessions

  • Are you in the zone of potential agreement?
  • Trading not conceding – ‘If you . . . then I . . .’
  • What is your BATNA? What is theirs?

10-    Bringing it to a conclusion

  • Building common ground
  • Summarizing carefully
  • Walk away is better than a bad deal’

 

 

WHO SHOULD ATTEND:

People with Some Experience of Negotiation Who Wish to Further develop Their Skills.

DURATION:
    • 3 Day(s)
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    Sabic

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    Sabic

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    General Authority of Civil Aviation (GACA)

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    Sabic

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    Saudi Aramco

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    Al Khodari Company

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    Al Khodari Company

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    Al Khodari Company

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    Al Khodari Company