CATEGORY TYPE: Business & Management

COURSE NAME:Developing policies and procedures


UPCOMING EVENTS


START DATE END DATE CITY/COUNTRY PRICE Request
This course can be scheduled at your convenience, to request this course please click here
INTRODUCTION:

This programme includes writing procedures to translate policy into 'action', and techniques for ensuring that policies and procedures are accepted by those who use them. In addition, consultation and communication strategies will be addressed. The programme gives delegates a framework for developing and documenting operational policies and procedures that apply to a wide range of situations. The programme is experiential in nature, using real life scenarios and case studies. Delegates will be given models and checklists for future use and reference.

OBJECTIVES:

 

  • To identify the necessity for having organizational policies and procedures
  • To understand the differences between policies and procedures
  • To understand the link between an organization's values and its policies and procedures
  • To learn the process of writing effective policies and procedures
  • To examine writing formats and writing styles
  • To practise writing clear, effective policies and procedures
  • To examine the principles behind successful policy and procedure implementation
  • To understand the necessity of regularly updating and revising policies and procedures
OUTLINE:



 

  • Defining Policies & Procedures
  • Why Do We Need Them & What Are The Benefits Of Having Them?
  • How Policies & Procedures Flow From An Organization's Basic Values
  • When Do You Need A Policy or Procedure?
  • How Policies & Procedures Relate To Both Internal & External Customers
  • Types Of Policies & Procedures: Board Policies, Management Policies, HR Policies, Etc.,
  • Steps To Create Policies & Procedures Using A Simple ramework
  • Simple Writing Techniques
  • Formats For Policies & Procedures
  • Developing Procedures
    > Reasons For Writing A Procedure
    > Who Should Assist When Writing A Procedure?
    > Benefits Of Writing A Procedure As A Team
    > Using Flow-Charts For Writing Policies & Procedures
    > Testing Policies & Procedures
  • Preparing A Policies & Procedures Manual
    > Physical Design Considerations
    > Introduction Page
    > Table Of Contents
    > Policies & Procedures
    > Optional Sections
  • Implementing Policies & Procedures
    > Notifying Users
    > Achieving Compliance
    > Updates & Changes
  • Policy & Procedure Checklist
  • Transferring Learning To The Workplace
WHO SHOULD ATTEND:

All staff who are responsible for writing policies and procedures, as part of their job, will benefit from this programme. You will learn how to set up the framework and systems necessary to write clear and effective policies and procedures. The programme will offer templates, exercises, and plenty of brainstorming, to help you write your policies and procedures. It will also help you to apply writing processes and editing checklists to your policies and procedures, enabling you to feel confident you are producing top quality documents.

DURATION:
    • 5 Day(s)
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    Sabic

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    Sabic

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    Sabic

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    Sabic

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    General Authority of Civil Aviation (GACA)

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    Sabic

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    Sabic

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    Al-Suwadi Services

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    Coldstorec Group Of Saudi Arabia

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    Saudi Aramco

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    Al-Suwadi Services

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    Al Khodari Company

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    Al Khodari Company

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    Al Khodari Company

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    Al Khodari Company