CATEGORY TYPE: Human Resources

COURSE NAME:Emotional Intelligence for Workplace Success


This course can be scheduled at your convenience, to request this course please click here


In today's competitive business climate, organizations need leaders with more than technical and intellectual competence to maintain a competitive advantage. Successful leaders combine strong interpersonal skills with technical knowledge to improve their potential and performance. The core competencies of EI provide the foundation to further develop your intra/interpersonal skills. In this course, you learn to apply EI to motivate and engage your teams, foster cooperative working relationships, and improve your overall effectiveness.

  1. Leverage Emotional Intelligence (EI) to improve your effectiveness as a leader
  2. Identify the core competencies of Emotional Intelligence
  3. Gain an honest and accurate awareness of your EI strengths and weaknesses
  4. Achieve greater personal effectiveness through self-management tools and techniques
  5. Harness the social and emotional potential of your team to improve performance
  6. Integrate and apply EI to develop and transform your personal and professional potential

Fundamentals of Emotional Intelligence

  • Establishing a common definition of EI
  • Identifying multiple intelligences
  • Removing common misconceptions about EI

The benefits of EI in the workplace

  • Assessing your individual EI baseline
  • Setting the context for authentic leadership

Assessing Your Emotional Intelligence

  • The value of the EI Competency Model
  • Evaluating a proven 2x2 model
  • Analyzing the core competencies: self-awareness, self-management, social awareness and relationship management

Measuring and interpreting your EI

  • Outlining your personal profile
  • Determining your strengths and areas for development

Increasing Self-Awareness

  • Recognizing and affirming your emotions
  • The value of being honest and open with yourself
  • Establishing healthy boundaries with others
  • Emphasizing the importance of personal congruency


Managers, leaders or anyone wishing to broaden and improve their self-management and interpersonal skills. Some previous experience in a leadership role is helpful.

    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company