COURSE NAME:Effective Supervisor


This course can be scheduled at your convenience, to request this course please click here


A good leader or supervisor is someone who can involve and inspire their team to achieve outstanding results by motivating them to work towards a common goal. These skills need to be self-assessed and confirmed and can be developed for further progression and enhancement.


This course aims to consolidate existing supervisory skills and develop an understanding of the vital role of leadership in today’s fast changing business environment. It is supported by an examination of Case studies; practical experiences of supervisory and leadership situations; and through interactive role - play and team analysis to maximise participant's participation. 



On completion of this program the participants will be competent in:


  • Organizing their team resources and encouraging teams skills to achieve their business goals and objectives
  • Be aware of group dynamics and how to successfully select, delegate / task and motivate the team
  • The management and leadership styles and personal development of an   appropriate personal style
  • To communicate and delegate effectively for maximum group activity 
  • The most recent understanding of leadership characteristics and skills




Day One


  • Introductions     -    Opening & Me to You
  • Preparation       -   Getting the most from this Workshop
  • Introduction: Supervisor Management Styles and Development
  • The Principles of Supervisory Management
  • Expectations and Achievable Results from the Team
  • Motivation: Individual and Team, Supervisors Role 
  • Summary



Day Two


  • Recap & Reflections
  • Leadership Traits and Personal abilities 
  • Planning, Organizing and Controls
  • Communication Skills: Types, Tools and Feedback
  • Planning and Conducting Effective Meetings
  • Managing Conflict: Supervisor role and actions
  • Negotiating Skills: Methods and Techniques



Day Three


  • Recap & Reflections
  • Leadership Styles
  • Function of Teams and Group Dynamics
  • Personal and Team Motivation Factors
  • Team Effectiveness Measurement Methods
  • Team Dynamics   -    Professor Belbin’s Team Roles
  • Leading Teams  -  Tools for Use with Teams



Day Four


  • Coaching, Mentoring and Motivating
  • The Relationship between Vision – Goals – and Targets
  • Goal / Target  Setting
  • Performance Evaluation
  • Effective Leadership and Feedback Techniques




Day Five


  • Case Studies
  • Group Discussion periods
  • Supervisory management Role Play and Interactive Exercises
  • Self-Assessments
  • Individual Self Development Planning
  • Course Evaluation
  • Course Summary

Existing Team Leaders; Section supervisors; potential department Heads; who will be charged with leading a group, or team, facing non repetitive business challenges. Those who need to develop highly effective but practical team leadership and supervisory skills.

    • 3 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company