CATEGORY TYPE: Human Resources

COURSE NAME:Effective Training & Measuring Return On Investement of training


This course can be scheduled at your convenience, to request this course please click here


This course is designed to benefit to all those who have responsibility for the ‘output’ of others including, superintendents, senior managers, HR Managers, Current and Future Managers as well as Current and Future Supervisors.



Review your organization’s culture and performance, and assess its readiness for change. Review the effectiveness of performance management systems and procedures, both at organization and team level, including: Goal and objective setting

Performance appraisal and reward

Motivation and team culture

Developing new competencies and suggest innovations where appropriate.

Ensure that performance management systems are sensitive to the particular needs

and circumstances of the organization

Produce constructive proposals for change and improvement

Raise awareness of the importance of clear goals and objectives

Encourage good coaching, feedback project management and team developmentSkills.

Devise appropriate incentives to reward and motivate staff.



Review the history of the Balanced Scorecard

The Balanced Scorecard and the strategy focused organizations

Components of the Balanced Scorecard

HR Balanced Scorecard

Performance management and the elements of performance management systems

Mission statements and communicating organization values.

Motivation and organization culture, including ethical and value-related issues.

Change management, and the reasons for resistance to change.

Competencies - both technical/professional and generic.

Competency development and the learning organization.

Reward management - pay, pay variation and job evaluation.

Setting performance Measures

HR Measures and Key performance Indicators

Using the Balanced Scorecard for setting individual performance goals – Activity

How to Implement an Integrated Performance Measurement System

How to approach and Implement the HR scorecard



Executives, directors, middle managers, and team leaders involved in or affected by the need to achieve organizational success, as well as those who decide and implement organizational change. It is suitable for those with organizational re-engineering experience as well as for new practitioners.

    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company