COURSE NAME:Advanced Business Report Writing Skills


This course can be scheduled at your convenience, to request this course please click here

The ability to communicate effectively in writing and particularly to write reports which are, clear, comprehensive, relevant and persuasive is a key ingredient in personal and organizational success. Unfortunately, these skills are often undervalued. Many professionals and managers (perhaps through lack of confidence or ability) seek to avoid ‘putting it in writing’ whenever possible. They rely instead too heavily on oral communication and presentations. This results in a lack of documentation, poor follow-up and a dilution of detail which in turn leads poor decisions and execution. This interactive workshop provides participants with the opportunity to review their writing skills and improve the quality and impact of their business reports and other written communications including e-mails, letters, minutes, proposals, newsletters and web copy. The focus is not merely on getting the grammar right, but also on content, structure, style and tone. Emphasis is also placed on proofreading and editing skills and on making the most of the advanced features of Microsoft Office. As well as emphasizing ‘effectiveness’ the course also looks at ways improving ‘efficiency’ reducing the time and effort involved in producing good reports and other pieces of business writing.


Upon successful completion of this training program the participants shall be able to:

To help participants improve the effectiveness of their reports, letters, e-mails, minutes and other forms of written communication by:

  • Understanding the principles of good business writing
  • Applying the principles in practical ways
  • Developing their critical abilities and applying these to their own writing
  • Ensuring reports provide relevant, accurate and adequate information
  • Making their reports and other written communications ‘reader- friendly’

Day 1:

The nature and range of business writing/ What makes an effective report

  • Differences between written and oral communication
  • Putting the reader first
  • Setting and meeting report objectives and terms of reference
  • The role of introductions and conclusions
  • Length of reports and the use of appendices
  • Readability statistics and shortening sentences
  • The language of grammar – a review of terms and concepts

Day 2:

Structure and layout/ The Writing process

  • Selecting material and structuring reports
  • Gathering information and carrying out research
  • Report layout and structure
  • Developing and following a ‘house style’
  • Using and presenting tables, diagrams, figures and graphs
  • Consistent and correct use of display lists and ‘bullet points’
  •  ‘Rapid composition’ – improving writing efficiency
  • Techniques for research – surveys, interviews and data analysis
  • Editing and proofreading
  • Confused words and common mistakes
  • Getting the best from MS Word – advanced features


Day 3:

Punctuation, style and fluency

  • Guidelines on punctuation
  • Using the comma, full-stop, colon, dashes etc.
  • Hyphenating
  • Adopting the active voice and personal address
  • Avoiding wordiness Writing Instruction Manuals
  • Addressing the reader
  • Taking a step-by-step approach Letters and E-mails
  • Letter style, tone and structure
  • The five C’s
  • When, and when not, to use e-mail
  • Style, tone and layout for e-mails
  • Choosing meaningful headings/subjects
  • Following up e-mails and integrating with other aspects of MS Outlook
  • Setting signatures and out of office features


Day 4:

Writing agendas and minutes for meetings

  • The role of agendas and how to structure them
  • Planning the minute taking process
  • Taking notes and writing up minutes Other forms of written communication
  • Writing job descriptions and person specifications
  • Writing web copy
  • Writing newsletters and press releases


Day 5:

Writing proposals and making a case

  • Persuading the readership and getting them to act
  • Presenting information in a clear way to aid decision making Participants’ presentations and course
  • review
  • Action plans for implementing lessons from the course
  • This is an advanced course and is aimed at all managers, professionals and administrative staff who have good English language skills and good basic writing skills. (Participants are likely to be educated to at least degree level or equivalent.)
    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company