CATEGORY TYPE: Business & Management

COURSE NAME:Management and  leadership skills for supervisors


UPCOMING EVENTS


START DATE END DATE CITY/COUNTRY PRICE Request
This course can be scheduled at your convenience, to request this course please click here
INTRODUCTION:

Developing effective leadership and management skills creates a competitive advantage for your organization. Unfortunately, these skills do not come easily for most people. Most supervisors are promoted to their position – not because of their management skills – but because of their ability to do the tasks assigned. Training these skills is critical to their success.

OBJECTIVES:
  • For newly appointed supervisors and managers: the opportunity to become equipped with the tools necessary for success in their new role.
  • For the experienced supervisors and managers: the opportunity to revisit the building blocks of management excellence while focusing on the specific challenges of their present situation.
  • For the employer: the opportunity to have a professionally developed, custom designed, targeted learning curriculum for its employees and industry without high cost or adding to overhead.
OUTLINE:

 

Course 1:  The Essentials of Strong Leadership

  • Focusing on the essential elements in providing strong and effective leadership to employees
  • Understanding leadership and its impact on the organization
  • Evaluating leadership styles; recognizing strengths and areas for development
  • Developing a basis of trust and confidence with employees
  • Understanding the keys to successful motivation
  • Using goal setting, time management, planning and prioritizing techniques successfully
  • Implementing effective delegation techniques
  • Empowering employees to take on more responsibility
  • Removing barriers to enable employees to succeed
  • Organizing and coordinating employees’ activities effectively

Course 2:  Critical Management Communication Skills

  • Gives supervisors and managers the techniques required to communicate effectively, both up and down, within the organization. In this course, participants will learn that communication is the art of expressing ideas to create action.
  • Mastering the art of persuasion to motivate others to higher levels of achievement
  • Handling criticism without becoming defensive
  • Defusing tense or explosive situations
  • Removing the most common obstacles in getting critical ideas across
  • Becoming a better communicator by being a better listener
  • Communicating your perspective with clarity and power
  • Using “damage control” tactics to smooth over hard feelings and prevent grudges
  • Avoiding words and phrases that cost credibility
  • Using silence to gain information

Course 3:  The Keys to Successful Performance Management

  • Enabling supervisors and managers to develop their skills to raise productivity, improve worker morale, retain good employees, and enhance the workplace environment
  • Developing realistic and objective performance measures
  • Setting and communicating specific expectations
  • Working with job descriptions and position statements
  • Developing work instructions and task listings
  • Coaching employees to acquire or develop job skills and knowledge
  • Counseling employees through difficult performance issues
  • Monitoring employee productivity
  • Implementing a process of giving and receiving feedback
  • Preparing meaningful performance evaluations

Course 4:  Decision Making and Planning Skills

  • Enabling supervisors and managers to more effectively plan and implement the steps necessary to achieve goals and improve processes
  • The decision-making process
  • Decision-making styles
  • Group versus individual decision making
  • Identify team, department and organizational needs and goals
  • SWOT analysis at the department level
  • Developing realistic goals that have positive results
  • Integrating the organization’s mission in both strategic and operational planning
  • Establishing the priority of activities to maximize their impact
  • Analyzing processes to determine their effectiveness
  • Improving processes – methods to eliminate wasteful steps
WHO SHOULD ATTEND:
  • This curriculum is intended for supervisors and managers wanting to develop and enhance their core competencies in the skills of professional management. This course is designed to be given over four days, which can be continuous or spread over time. Optional “next step” topics are shown at the end of this outline. Using the tools of strong leadership, effective communication, performance management and organizational development, the attendees will maximize their own potential while achieving the goals of the organization.
DURATION:
    • 5 Day(s)
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    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi
    Sabic

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami
    Sabic

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood
    Sabic

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi
    Sabic

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy
    Mobily

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani
    Sabic

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud
    Sabic

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company