CATEGORY TYPE: Information Technology

COURSE NAME:Sub-plots Running on Network Computing International


This course can be scheduled at your convenience, to request this course please click here
  • A PBX (private branch exchange) is a telephone system within an enterprise that switches calls between enterprises users on local lines while allowing all users to share a certain number of external phone lines. The main purpose of a PBX is to save the cost of requiring a line for each user to the telephone company’s central office
  • The PBX is owned and operated by the enterprise rather than the telephone company (which may be a supplier or service provider, however). Private branch exchanges used analog technology originally. today, PBXs use digital technology (digital signals are converted to analog for outside calls on the local loop using plain old telephone service(pots).
  • A PBX includes:
    • Telephone trunk (multiple phones) lines that terminate at the PBX
    • A computer with memory that manages the switching of the calls within the PBX and in and out of it
    • The network of lines within the PBX
    • A console or switchboard for a human operator (optional)
  • In some situations, alternatives to a PBX include Centrex service (in which a pool of lines are rented at the phone company’s central office), key telephone systems, and, for very small enterprises, primary rate Integrated Services Digital Network (ISDN) 


Day one:

1.     Enterprise Communication systems Today

1.1. Fundamentals of Enterprise Communication systems

  • Key Telephone System (KTS)
  • Private Branch Exchange (PBX)
  • Automatic Call Distribution (ACD)
  • Voice Messaging System (VMS)
  • Interactive Voice Response (IVR)
  • Hybrid System (KTS and PBX)
  • Convergence of KTS/Hybrid and PBX systems


Day Two:

2.     IP-PBX Common Equipment

  • System Cabinets
  • Carrier Types
  • Cabinet Power System
  • Cabinet Backplane
  • Cabinet/Carrier Expansion Requirements
  • Printed Circuit Boards
  • Circuit Card Provisioning Issues


  Day Three:

3.     IP-PBX Cabling Guidelines

  • Cabling System Fundamentals
  • Cable Interface and Noise Issues
  • Overview of ANSI/TIA/EIA 568
  • Overview of ANSI/TIA/EIA 569


Day Four:

4.     Introduction to IP PBX Systems

  • What is an IP-PBX
  • What are Some Issues with IP-PBX
  • Where will an IP-PBX be used
  • TOIP and IP-PBX
  • IP-PBX systems Benefits and Advantages
  • The Case of Converged IP-PBX Systems
  • The Case of the Client/Server IP-PBX

Day Five:

5.     IP-PBX System Management and Administration

  • System Administration
  • Administration Sequence
  • Performance Management
  • System Diagnostics and Maintenance
    • 5 Day(s)

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    Mohammed F. Alotaibi

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    Al-Zamil CoolCare

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    General Authority of Civil Aviation (GACA)

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    Al-Suwadi Services

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    Coldstorec Group Of Saudi Arabia

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    Saudi Aramco

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    Al-Suwadi Services

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    Al Khodari Company

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    Al Khodari Company

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    Al Khodari Company

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    Al Khodari Company