COURSE NAME:Critical thinking and problem solving


This course can be scheduled at your convenience, to request this course please click here


This course is designed to introduce participants to the principles of critical thinking and problem-solving. Through individual and small- and large-group activities, participants examine the basic structure of a sound argument, discuss obstacles to critical thinking and fallacies of logic, explore how to expand perceptions and challenge assumptions, and assess their cognitive thinking style. Participants also identify and define problems, identify the root cause of the problem, formulate decision criteria, determine and assess alternative solutions, implement the best alternative, and evaluate the implemented solution. Throughout the course, participants apply critical thinking and problem solving methods to their own workplace situations.



  • Identify their style and patterns of thinking
  • Use questioning techniques to obtain the information needed from others
  • Critically examine and evaluate data
  • Solve problems with flexible thinking
  • Adapt thinking to navigate through unexpected events
  • Influence others at all levels of the organization
  • Apply tools for breakthrough thinking in the workplace


What Is Critical Thinking for Problem Solving?

  • First Thoughts on Critical Thinking
  • Defining the Term
  • What Does Critical Thinking Include?

Framing the Problem

  • Identifying the Problem
  • Defining the Problem
  • Explaining Underlying Assumptions
  • Weighting Decision Criteria
  • Developing Solutions
  • Monitoring Your Solution
  • Pitfalls to Problem Solving
  • An Eight-Step Process for Problem Solving

Recognizing Breakdowns in Thinking

  • Blocks to Critical Thinking
  • Thinking and Psychological Type
  • Fallacies of Logic
  • Points to Remember in Arguments
  • Non-Judgmental Awareness

Communication and Impact

  • Active Listening
  • Perspective Shifts
  • Organizational Culture

Dimensions of Critical Thinking

  • Action Learning for Problem Solving
  • Critical Thinking and Conflict
  • Systems Thinking

Creative Thinking

  • Challenging Assumptions to Increase Creativity
  • Techniques for Generating Ideas
  • Techniques for Breaking Thought Patterns

Presenting Your Perspective

  • Steps in Preparing and Presenting the Argument
  • Guidelines for Critical Thinking and Reasoning

Perspective and Thinking

  • Changes During the Lifespan
  • A Powerful Perspective

This course is intended for professionals who want to learn methodologies for changing their ways of thinking in order to more effectively solve problems they face in the workplace.

    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company