COURSE NAME:Competency Based Interviewing & Assessment Skills - Certification


This course can be scheduled at your convenience, to request this course please click here
  • Have You… Ever felt your candidates were pulling the wool over your eyes? Ever found your chosen candidate failed to deliver the promised goods? Ever found your perfect candidate looks great on paper but can’t actually do the job??
  • Recruitment and selection and assessing people on the job have been everybody's business in the corporate world. The belief is that any person who is holding a responsible position is eligible to interview/assess a person. While the right to participate in the selection and assessment process is legitimate to a supervisor at interest, the feeling of taking it for granted that the person would have the skills to interview, assess and select/reject the right person is not necessarily correct.
  • Many of us confess to the fact that we have not been trained on how to conduct a selection interview or assess the competencies or have received any update about the emerging trends in this process.
  • The program on competency based interviewing and assessment skills has been conceived with this need in mind. The program would immensely benefit all those responsible persons who spearhead recruitment, selection and assessing people for initiating developmental process like mentoring/coaching in industry and will provide the participants with certain tools and techniques that can be put to use right away on the job.

By the end of the program participants will be able to:

  • Explain what competency based interviewing is.
  • Demonstrate the appreciation for the success of competency based interviewing
  • Develop skills and action plan for implementation in their own job situations
  • Develop an understanding on mentoring and coaching concepts and dovetail people development initiatives to align appropriately with individual employee gaps Organization through their trained personnel will project positive image to all the interviewees through this process. The interviewees would perceive the depth / seriousness in selection process. The trained managers will develop clear appreciation for employee and mentoring and coaching programs. The program will focus on creating awareness to the importance of identifying key competencies required for a specified job. It will enable the participants to make selection/assessment decision based on concrete information, rather than on subjective gut feel.

Methodology The program would be entirely based on interactive adult learning process. Simulation, role plays and experiential learning will be supplemented by concept building lectures.

Session 1:

All interviewers over a period pick up some ideas about the interviewing process. This session would clarify the myths that one has about this expensive process and once clarified, how effective a tool it can be. The session would also arrive at an agenda, for the next session, to address and bring out certain live issues simmering in the minds of participants, to work during the program.

  • What is an interview?
  • What is not an interview?
  • What is competency?
  • What is an interview as we practice mock interview?

Session II:

The participants will acquire a conceptual understanding about the competency focus, as an emerging job need. This session will also focus on, what to seek in an interview, what process to adopt and how to prepare oneself for this, clarification on core competencies, functional competent methods of identifying competencies will also be covered.

  • Understanding the behavioral interview process
  • Learning to identify data on competencies
  • Objectives of an interview & planning for it
  • Important focus issues
  • Structure of an interview
  • Details of competency based interview process
  • Opening
  • Core
  • Close
  • Post interview activities
  • Planning for an Interview - An Exercise
  • Conceive an organization and a position in the organization
  • Spell out the job specification
  • Draw out the competencies required to perform the job
  • Critical success factors
  • Framing of question and probes

Session III:

This session will build the requisite skills to conduct competency based interview through experiential learning. The participants will get to experiment the process with tools and guidance so as to familiarize themselves with the techniques and translate the same to their work place.

  • Process experience of competency based interview to be captured on video/audio
  • Replay a sample interview identify relevant data
  • Relate to identified competencies for decision making

Session IV:

This session will enable the participants to understand the concepts of mentoring and coaching such as to apply the same to employee development situations. The participant will align the previous learning of competency assessment to situations of performance assessment and development initiatives.

  • Differentiate coaching and mentoring
  • Understand the importance of various questioning techniques and their application
  • Relate the questioning techniques to application through role play process.

Session V:

The deliverable and translation of the learning for tomorrows' work situation use. Tips and tools to face familiar / likely issues in work situations and clarification on doubts and queries.

  • Feedback and analysis
  • Certain frequently asked questions by the interviewee
  • Certain frequently asked questions by the interviewer
  • Line mangers & HR Specialists in the corporate world who are involved in selection & employee development processes of employees will find this program highly useful.
  • The program would be of immense use to consultants and facilitators who provide a conduit or are involved in selection process in various capacities
    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company