CATEGORY TYPE: Soft Skills

COURSE NAME:Emotional Intelligence


UPCOMING EVENTS


START DATE END DATE CITY/COUNTRY PRICE Request
This course can be scheduled at your convenience, to request this course please click here
INTRODUCTION:

Emotional Intelligence is the capacity to recognize and effectively manage emotions in ourselves and with others. Emotional intelligence increases our ability to make good decisions, build relationships, deal with stress, and cope with change.

Research has proven that our emotional intelligence (EQ) is more reliable in predicting success than our intelligence quotient (IQ). In this course, we explore the topic of EQ and how to develop our own EQ, thus increasing our success with our career and relationships both inside and outside of work.

OBJECTIVES:

 

  • Identify benefits of Emotional Intelligence
  • Apply the LISTEN process in an everyday work situation
  • Identify guidelines for delegating responsibility
  • Apply guidelines for delegating responsibility
  • Identify tools to stimulate creativity
OUTLINE:

 

  • The Need For Emotional Intelligence
  • What is Emotional Intelligence
  • Why Emotional Intelligence is necessary for managers
  • EQ & Managers
  • When trust is lacking performance suffers
  • Examples
  • Types of EQ
  • Working with people means working with Emotions
  • Developing EI in the workplace
  • Importance of Emotional Intelligence
  • Components of Emotional Intelligence
  • Probabilities:
  1. Relationship Problems
  2. Rage in the workplace
  3. failure to advance in career
  4. Poor decision making capability
  5. EQ versus IQ
  6. Why EQ
  7. Benefits of EQ
  8. Use of EQ at Workplace
  9. It is EQ that will solve our retention & morale problems

10. Why use EQ in the workplace

11. Emotional Ambivalence fuels organizational success

12. Eight emotional intelligence management competencies

  • Sound decision-making
  • Empathy
  • Communication
  • Influence
  • Adaptability
  • Self-management
  • Self-awareness and accurate self-assessment:
  • Initiative
WHO SHOULD ATTEND:

 

  • Managers, team leaders, and project managers who want to apply the use of emotional intelligence to the organization's employees
DURATION:
    • 5 Day(s)
  •  


    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi
    Sabic

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    Sabic

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    Al-Zamil CoolCare

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    Sabic

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    Sabic

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    Mobily

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    General Authority of Civil Aviation (GACA)

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    Sabic

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    Sabic

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    Al-Suwadi Services

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    Coldstorec Group Of Saudi Arabia

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    Saudi Aramco

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    Al-Suwadi Services

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    Al Khodari Company

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    Al Khodari Company

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    Al Khodari Company

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    Ibrahim Darwish
    Al Khodari Company