CATEGORY TYPE: Human Resources

COURSE NAME:Human resources and assessment of behavioral traits and measuring skills


This course can be scheduled at your convenience, to request this course please click here


  • The latest trends in the human resource field and the changing role of the human resource professional
  • Methods of finding, selecting and keeping the best people using behavioral description interviewing techniques
  • How to get employees off to a good start
  • How to deal with compensation and benefits
  • How to maintain healthy employee relations
  1. 1.    Human resource management: overview


  • What is HRM?
  • Why is it important?
  • The trend shaping HRM

ü Globalization and competition trends

ü Indebtedness and deregulation

ü Technological trends

ü Trends in the nature of work

ü Workforce and demographic trends

ü Economic challenges and trends

  • The new human resource managers
  • Strategic human resource management
  1. 2.    Job analysis


  • The basic of job analysis (job description & job specification)
  • Methods for collecting job analysis information

ü Interview

ü Questionnaire

ü Observation

ü Diary / logs

  • Job analysis in a worker – empowered world


  1. 3.    Personal recruitment


  • The recruitment and selection process
  • The need for effective recruiting
  • The selection tools
  • Background information
  • Interviewing candidates
  • What errors can undermine an interview usefulness?
  • How to design and conduct an effective interview?
  • Guidelines for interviewees
  1. 4.    Training and developing employees


  • Introduction to orienting and training employees
  • Analyzing training needs designing the program
  • Implementing training programs
  • Managing the new workforce“diversity training”
  • Implementing management development programs
  • Managing organizational change programs

ü What to change

ü Lewius change process

ü Leading organizational change

ü Using organizational development

  • Evaluating the training effort
  1. 5.    Performance management and appraisal


  • Basic concepts in pm
  • Techniques for appraisal performance
  • Potential appraisals problems
  • Five guidelines for how to hold effective appraisal


  • Who should do the appraising?
  • The appraisal interview (types)
  • Performance management (concepts , versus PA , WHY )


  • HR Secretary
  • HR Assistants
  • HR Coordinators and developers.
    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company