CATEGORY TYPE: Soft Skills

COURSE NAME:Basic Communication Skills


UPCOMING EVENTS


START DATE END DATE CITY/COUNTRY PRICE Request
This course can be scheduled at your convenience, to request this course please click here
INTRODUCTION:

 

This course designed to develop Basic communication techniques and strategies. Communication goes far beyond the actual words that you say. More importantly it's how you say it and the way that you act while you're saying it. It depends on the other persons view of the world and their preferred learning style with regards to absorbing information and what you say that will determine whether you are successful in this area or not. Effective communicators can elicit all of the action signals and communication strategies from a person and adopt their style to make sure that their communications are effective. This course is all about providing you with the communications armoury for you to be able to communicate effectively with anyone and at any level, it goes far beyond a beginners guide to communication and focuses upon some more of the advanced communication techniques available.

 

OBJECTIVES:
  • Learn how to develop different communicating strategies depending upon the other persons view of the world.
  • Understand favoured learning styles of others and how to use this when communicating
  • Learn how to build rapport with anyone at anytime
  • Learn how others absorb information and the process they go through to make decisions and to communicate
  • Develop verbal and non-verbal communication techniques
  • Learn how to elicit thinking patterns through eye movement
  • Learn how to tap into another person internal representation system
  • Learn some NLP techniques to influence and sway another persons point of view
OUTLINE:

Introduction

  • Getting to know the group
  • How do you see yourself?
  • What makes a good communicator?

Use your voice more effectively

  • Develop a greater awareness of your voice
  • How to speak more confidently
  • How to develop a more expressive tone of voice
  • Understand how the voice conveys meaning
  • How to use your voice to influence your listener

Generate confidence through body language

  • How to appear more approachable and confident
  • How to use the power of eye contact
  • How to be more in control of your body language

Present yourself successfully

  • How to create an immediate impression
  • Use voice and body language to your advantage
  • Give a short individual presentation with feedback

Styles of communication

  • Identify your preferred style of communicating
  • Become sensitive to other people\'s styles
  • How to enhance your message

Learn the power of effective listening

  • Understand the barriers to good listening
  • How to Listen effectively to build rapport
  • Questioning techniques to aid understanding

Review and action plan

  • Identify key personal strengths
  • Set targets for personal development
  • Workshop review
WHO SHOULD ATTEND:

 

Senior and middle managers who want to have good communication skills

 

DURATION:
    • 5 Day(s)
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    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi
    Sabic

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami
    Sabic

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    Ahmed Afifi
    Al-Zamil CoolCare

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    Zaki Ali Aldawood
    Sabic

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    Talal Saad AlHasawi
    Sabic

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    Wael M. Morsy
    Mobily

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    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani
    Sabic

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud
    Sabic

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    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

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    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company