COURSE NAME:Root Cause Analysis (Traffic Accidents)


This course can be scheduled at your convenience, to request this course please click here

The investigation of adverse events can be decomposed into a number of different
activities. For example, data must be collected about the events that led to a mishap.
Interviews and the analysis of data logs and charts provide the information that is
necessary to understand what happened. Elicitation techniques may also extend more
widely into the organisational and managerial context in which an incident occurred.
Together these different sources of information can contribute to our understanding of
why there was an accident or neat-miss. Any causal analysis, in turn, helps to guide the
identification of recommendations that are ultimately intended to minimise the likelihood
of any future recurrence. It is important to stress that these different activities often
overlap so that, for instance, it is often necessary to gather additional evidence to support
particular causal hypotheses.

  • Definition and understand the terms of accident, incident, near miss, unsafe act and all other related terms.
  • Provide participants with a technique to help them investigate incidents and accidents.
  • Understand how to interview witness.
  • Practice how to investigate incidents and accidents.
  • Analyze main causes and basic causes to reach a corrective action and help in preventing accidents.
  • Why Accident investigation
  • Definition of accident and near miss
  • Accident cost, direct and indirect
  • Unsafe acts leading to accidents
  • Unsafe conditions leading to accidents
  • Incident triangle
  • Flow chart for minor incident
  • Flow chart for serious accident
  • Accident/Incident investigation



1-    Flash report

2-    Form team

3-    Gather information

4-    Sequence of events

5-    Immediate causes

6-    Basic causes

7-    Corrective actions

8-    Lessons learnt



  • Accident/Incident flash and reporting
  • Reporting criteria
  • Elements of effective investigation
  • Initial actions at the accident scene
  • Qualification of Investigation team
  • Investigation kit
  • Gathering information and collecting evidence
  • Documents and records
  • People and eye witness
  • Accidents contributing factors
  • Interviewing witnesses
  • Basic principles of accident investigation
  • Accident investigation report
  • Basic cause analysis


1-    Job factors

2-    Personal factors


  • Corrective actions
  • Writing an accident report
  • Case study
  • Lessons learnt
  • Fleet managers and supervisors
  • HSE managers, supervisors and superintendents
  • HR managers
    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
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    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

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    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company