COURSE NAME:Negotiation Skills for Managers


This course can be scheduled at your convenience, to request this course please click here

Business and academic managers have always been concerned with negotiation skills and their win-loss track record.  They negotiate practically every day of their professional life but do not always produce the results they like and often end up in unfortunate compromise.  Many approach the science of negotiation with a distributive agenda that tries to grab the biggest piece of the pie possible.  However, this seminar offers a different approach where winning is not only possible but indeed plausible the large majority of the time. 

  • Understand the basic types & phases of negotiations
  • Apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • How attitudes and actions impact others
  • Effective techniques for dealing with difficult people
  • How to know when to walk away
  • Techniques for managing anger


Module I:

  • Define Negotiation & its Importance
  • Styles of Negotiations
  • Preparing for Negotiation
  • Structuring a Negotiation


Module II:

  •  Personal Power & how to increase it
  •  Behavioral Analysis
  •  Dealing with the Four Behavior Styles
  •  Negotiation Tactics


Module III:

  •  Movement and Concessions
  •  Conflict Resolution
  •  Reciprocal Relationships
  •  Dealing with Change


Module V:

  •  The Agreement Frame
  •  The Ten Commandments of Change
  •  Preventing Problems
  •  Dealing with Problems

- This course is designed for supervisors and managers who want to learn core negotiation skills and the critical steps in the  negotiation process.

- This program is appropriate for professionals at all levels who want to enhance their negotiation skills and work more productively with customers, colleagues, partners, vendors, and others. No prior training in negotiation is required.

    • 2 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company