COURSE NAME:Mastering in Negotiation Skills


 13-10-2019  17-10-2019  Jeddah/Saudi Arabia Register

In the ever changing world of business, some things change and some do not. The importance of excellent negotiation skills is and always will be a necessary tool. However, the mediums we use to negotiate multiply with time due to technology and the business we are now doing with countries from all over the world. In this course attendees will be trained, how to negotiate face to face with a specific category of difficult people and the protocol for telephone and e-mail negotiations.



  • promote understanding of the basis of objective negotiation
  • facilitate skills in managing negotiations effectively
  • encourage the use of negotiation strategies commonly used in the workplace


Day 1 : An Overview of Negotiation Skills

- What is Negotiation?

- A Definition

- The Nature of Negotiation

- When Do We Negotiate?

Day 2 : Factors Affecting Negotiation

- Formal Situation of Negotiation

- Informal Situation of Negotiation

- Place of Negotiation

- The Influence of Time

Day 3 : Subjective Factors Determining Outcome

- Influence

- Categories of Influence

- Persuasion

- Persuasive Skills bibliography

Day 4 : Stages of Negotiation Process

- The Definite Sequence of Discussions

- Preparation

- The Negotiation Phase

- Implementation

Day 5 : Negotiation Strategies

- Initial Strategies

- During the Discussion

- Reaching Agreement

- In case of Deadlock

- Assessment




This course is suitable for all who need to negotiate with clients or colleagues

    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company