CATEGORY TYPE: Human Resources

COURSE NAME:Training Needs Analysis and Return on Investments - Certification (Certified from USA for level II)


This course can be scheduled at your convenience, to request this course please click here


Good training needs analysis is essential if the organization is to align the skills currently available with those required to meet strategic objectives.  If conducted properly, it will also help you to diagnose when training will solve certain problems and issues and when alternative interventions might be needed.

 This thoroughly practical five-day workshop will help prepare all those involved in a training needs analysis to play their part effectively.


This course will help participants:


  • Prepare and agree an investigation plan for the identification of current and future training needs at organizational, departmental or work-group level
  • Select and use a range of information-gathering methods so that training needs are reliably identified within time and cost constraints
  • Apply a practical technique for the analysis of the information and data to identify needs and determine priorities
  • Use a structured framework for the development and production of an outline plan to show the proposed training solution
  • Seek informal and formal reaction via a written report and presentation to secure approval for the recommendations

A systematic approach to training:

  • Recognize change forces
  • Identify training needs
  • Analyze job functions
  • Define training objectives
  • Select trainees
  • Design the training
  • Facilitate the training
  • Measure outcomes

Assessment of training needs:

  • What should a training needs analysis cover?
  • The depth of your investigation
  • Identification of needs at individual, occupation and organizational level
  • Residual, present and future needs

Getting the process started:

  • How to identify that you have a need


A model for action


The six-step model for identifying training needs


  • Organize and plan
  • Collect the information
  • Determine the problems and their priorities
  • Develop outline solutions
  • Re-examine and discuss with senior commissioning managers
  • Present final report

Organizing and planning the training needs study:

Establishing terms of reference

  • Background
  • Aim of the training needs project
  • Client
  • The project team
  • Scope
  • Budget
  • Consultation
  • Methodology
  • Timescale
  • Management
  • Reporting

Availability of resources

  • Time requirement
  • Budget
  • Personnel

Exploration of existing documentation

  • Training policy
  • Training plans and budgets
  • Previous training needs analysis
  • Organizational documentation
  • Competence frameworks
  •  Job descriptions
  • Person specifications
  • Performance appraisals
  • Manpower forecasts


Design and implementation of the survey:

Preparation and analysis

  • Terms of reference
  • Desk study of standard data
  • Key areas for investigation
  • Design interview instrument
  • Validate survey design
  • Collate and analyze of symptoms
  • Identify training needs

Information gathering

  • Preliminary review with key personnel
  • The structured interview
  • Small group conferences
  • Telephone interviews
  • Additional investigation tools
  • Collating the information

Communicating the results:

  • Analysis and report
  • Making a persuasive training needs presentation
  • Securing commitment


  • Course review / discussion
  • Close



This course is designed to prepare individuals and trainers to introduce an effective training needs analysis system within any organization.

    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

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    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

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    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company