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Development managerial and supervisory skills
Objectives

 

On completion of this program the participants will be competent in:

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 Organizing their team resources and encouraging teams skills to achieve their business goals and objectives

 Be aware of group dynamics and how to successfully select, delegate / task and motivate the team

 The management and leadership styles and personal development of an appropriate personal style

 To communicate and delegate effectively for maximum group activity

 The most recent understanding of leadership characteristics and skills

Outlines


Day One

Introductions - Opening & Me to You

 Preparation - Getting the most from this Workshop

 Introduction: Supervisor Management Styles and Development

 The Principles of Supervisory Management

 Expectations and Achievable Results from the Team

 Motivation: Individual and Team, Supervisors Role

 Summary

Day Two

Recap & Reflections

 Leadership Traits and Personal abilities

 Planning, Organizing and Controls

 Communication Skills: Types, Tools and Feedback

 Planning and Conducting Effective Meetings

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Managing Conflict: Supervisor role and actions

 Negotiating Skills: Methods and Techniques

Day Three

Recap & Reflections

 Leadership Styles

 Function of Teams and Group Dynamics

 Personal and Team Motivation Factors

 Team Effectiveness Measurement Methods

 Team Dynamics - Professor Belbin’s Team Roles

 Leading Teams - Tools for Use with Teams

Day Four

Coaching, Mentoring and Motivating

 The Relationship between Vision – Goals – and Targets

 

 

 

Goal / Target Setting

 Performance Evaluation

 Effective Leadership and Feedback Techniques

Day Five

Case Studies

 Group Discussion periods

 Supervisory management Role Play and Interactive Exercises

 Self-Assessments

 Individual Self Development Planning

 Course Evaluation

 Course Summary

Who Should Attend

 

Existing Team Leaders; Section supervisors; potential department Heads; who will be charged with leading a group, or team, facing non repetitive business challenges. Those who need to develop highly effective but practical team leadership and supervisory skills.

Duration

5 Days

Start Date End Date Country City

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