الخطوط العريضة
Why Six Sigma?
- Definition of Six Sigma
- Comparisons between typical TQM and Six Sigma Programs
- Origins and Success Stories
How to Deploy Six Sigma
- Leadership Responsibilities
- Description of the Roles and Responsibilities C Resource Allocation
- Data-driven Decision Making
- Organizational Metrics and Dashboards
DEFINE: Project Definition
A. Tasks
B. Work Breakdown Structure
C. Pareto Diagrams
D. Process Maps
E. Matrix Diagrams
F. Project Charters
G. Reporting
DEFINE: Change Management Teams
- Problems with Change
- Achieving Buy-in
- Team Formation, Rules, and Responsibilities
- Stages of Team Development
- Overcoming Problems
- Consensus Building
- Affinity Diagram
- Prioritization Matrix
MEASURE: Tools and Objectives
- Measure Stage Objectives
- Flowcharts
- Process Maps
- SIPOC
- Cause and Effect Diagrams
- Check Sheets
- Root Cause Analysis
MEASURE: Establishing Process Baseline
- Qualitative vs. Quantitative Statistics
- Process Variation
- Benefits of Control Charts
- Requirements vs. Control
- Control Chart Interpretation
- X-Bar Charts and Individuals Charts
- Uses
- Sampling Considerations
- Interpretation
MEASURE: Process Capability
- Histograms
- Probability Plots
- Capability and Performance Indices
- Relative to Process Control
- Interpretation
ANAL YZE: Introduction to Regression Analysis
- Scatter Diagrams
- Linear Model
- Interpreting the ANOVA Table
- Overview of Multiple Regression Tools
- Testing Variances
- Testing Means
ANALYZE: Lean Thinking
- Definition of Waste
- Analyzing Process for NVA
- Lead Time and Velocity
- Methods to Increase Velocity
- Standardization
- Optimization
- 5S
IMPROVE: Tools and Objectives
- Improve Stage Objectives
- Tools to Prioritize Improvement Opportunities
- Tools to Define and Mitigate Failure Modes
- FMEA
CONTROL: Tools and Objectives
- Control Stage Objectives
- Control Plans
- Training
- Measuring Improvement
من ينبغى أن يحضر
The program is appropriate for any professional who is responsible for improving a business process, product or service.