Outlines

Why Six Sigma?

1. Definition of Six Sigma
2. Comparisons between typical TQM and Six Sigma Programs
3. Origins and Success Stories

How to Deploy Six Sigma

1. Leadership Responsibilities
2. Description of the Roles and Responsibilities C Resource Allocation
3. Data-driven Decision Making
4. Organizational Metrics and Dashboards

 

DEFINE: Project Definition

A. Tasks

B. Work Breakdown Structure

C. Pareto Diagrams

D. Process Maps

E. Matrix Diagrams

F. Project Charters

G. Reporting

 

DEFINE: Change Management Teams

1. Problems with Change
2. Achieving Buy-in
3. Team Formation, Rules, and Responsibilities

• Stages of Team Development
• Overcoming Problems

4. Consensus Building

• Affinity Diagram
• Prioritization Matrix

 

MEASURE: Tools and Objectives

1. Measure Stage Objectives
2. Flowcharts
3. Process Maps
4. SIPOC
5. Cause and Effect Diagrams
6. Check Sheets
7. Root Cause Analysis

 

 

MEASURE: Establishing Process Baseline

1. Qualitative vs. Quantitative Statistics
2. Process Variation
3. Benefits of Control Charts
4. Requirements vs. Control
5. Control Chart Interpretation

• X-Bar Charts and Individuals Charts
• Uses
• Sampling Considerations
• Interpretation

 

MEASURE: Process Capability

1. Histograms
2. Probability Plots
3. Capability and Performance Indices
4. Relative to Process Control
5. Interpretation

 

 

ANAL YZE: Introduction to Regression Analysis

1. Scatter Diagrams
2. Linear Model
3. Interpreting the ANOVA Table
4. Overview of Multiple Regression Tools
5. Testing Variances
6. Testing Means

 

 

ANALYZE: Lean Thinking

1. Definition of Waste
2. Analyzing Process for NVA
3. Lead Time and Velocity
4. Methods to Increase Velocity
5. Standardization
6. Optimization
7. 5S

 

IMPROVE: Tools and Objectives

1. Improve Stage Objectives
2. Tools to Prioritize Improvement Opportunities
3. Tools to Define and Mitigate Failure Modes
4. FMEA

 

CONTROL: Tools and Objectives

1. Control Stage Objectives
2. Control Plans
3. Training
4. Measuring Improvement

Who Should Attend

 The program is appropriate for any professional who is responsible for improving a business process, product or service.

Duration

5 Days