+۹٦٦ ۹۲۰۰۰۷۷۷۱
إستراتيجيات التفوق الإداري
الأهداف

 

Acquire a clear understanding of the objectives, functions and various forms of business documents used in the organization so as to improve the skills of strategic management:

* Verbal and instrumental communication.

* Periodic reporting.

* Interdepartmental correspondences.

* Time management

* Arranging management meetings & conferences.

* Scheduling appointments with management team and visitors.

* Perform all secretarial duties.

الخطوط العريضة

 

Module I: Concepts of excellence in Management.

  • Concepts of Management.
  • Management Vs. Administration.
  • Managerial Process.
  • Leadership.
  • Privacy & Confidentiality At Office Work.
  • Organizational Loyalty.
  • Job Satisfaction.

Module II: Strategic Management:

  • All about "Strategies".
  • Strategic planning.
  • Job Description, Job Title and Job Tasks.

Module III: Management of Behavior at Work Environment:

  • Communication Skills.
  • Stress Management.
  • Problem Solving.
  • Decision Making.
  • Team Working.
  • Time management.
  • Body Language.

Module IV: Customer Relations:

  • Customer Satisfaction.
  • Types of Customers.
  • Handling Aggressive Types of Customers.

من ينبغى أن يحضر

المدة

5 أيام

تاريخ البداية تاريخ النهاية الدولة المدينة

سجل الآن

Please enter full name.
من فضلك ادخل أسمك.
من فضلك ادخل البريد الالكتروني.
ادخل رقم محمول 10 أرقام.