الأهداف
- The latest trends in the human resource field and the changing role of the human resource professional
- Methods of finding, selecting and keeping the best people using behavioral description interviewing techniques
- How to get employees off to a good start
- How to deal with compensation and benefits
- How to maintain healthy employee relations
الخطوط العريضة
- 1. Human resource management: overview
- What is HRM?
- Why is it important?
- The trend shaping HRM
ü Globalization and competition trends
ü Indebtedness and deregulation
ü Technological trends
ü Trends in the nature of work
ü Workforce and demographic trends
ü Economic challenges and trends
- The new human resource managers
- Strategic human resource management
- 2. Job analysis
- The basic of job analysis (job description & job specification)
- Methods for collecting job analysis information
ü Interview
ü Questionnaire
ü Observation
ü Diary / logs
- Job analysis in a worker – empowered world
- 3. Personal recruitment
- The recruitment and selection process
- The need for effective recruiting
- The selection tools
- Background information
- Interviewing candidates
- What errors can undermine an interview usefulness?
- How to design and conduct an effective interview?
- Guidelines for interviewees
- 4. Training and developing employees
- Introduction to orienting and training employees
- Analyzing training needs designing the program
- Implementing training programs
- Managing the new workforce“diversity training”
- Implementing management development programs
- Managing organizational change programs
ü What to change
ü Lewius change process
ü Leading organizational change
ü Using organizational development
- Evaluating the training effort
- 5. Performance management and appraisal
- Basic concepts in pm
- Techniques for appraisal performance
- Potential appraisals problems
- Five guidelines for how to hold effective appraisal
- Who should do the appraising?
- The appraisal interview (types)
- Performance management (concepts , versus PA , WHY )
من ينبغى أن يحضر
- HR Secretary
- HR Assistants
- HR Coordinators and developers.