Outlines

1. 1.    Human resource management: overview

 

• What is HRM?
• Why is it important?
• The trend shaping HRM

ü Globalization and competition trends

ü Indebtedness and deregulation

ü Technological trends

ü Trends in the nature of work

ü Workforce and demographic trends

ü Economic challenges and trends

• The new human resource managers
• Strategic human resource management

1. 2.    Job analysis

 

• The basic of job analysis (job description & job specification)
• Methods for collecting job analysis information

ü Interview

ü Questionnaire

ü Observation

ü Diary / logs

• Job analysis in a worker – empowered world

 

1. 3.    Personal recruitment

 

• The recruitment and selection process
• The need for effective recruiting
• The selection tools
• Background information
• Interviewing candidates
• What errors can undermine an interview usefulness?
• How to design and conduct an effective interview?
• Guidelines for interviewees

1. 4.    Training and developing employees

 

• Introduction to orienting and training employees
• Analyzing training needs designing the program
• Implementing training programs
• Managing the new workforce“diversity training”
• Implementing management development programs
• Managing organizational change programs

ü What to change

ü Lewius change process

ü Leading organizational change

ü Using organizational development

• Evaluating the training effort

1. 5.    Performance management and appraisal

 

• Basic concepts in pm
• Techniques for appraisal performance
• Potential appraisals problems
• Five guidelines for how to hold effective appraisal

 

• Who should do the appraising?
• The appraisal interview (types)
• Performance management (concepts , versus PA , WHY )

Who Should Attend

 

• HR Secretary
• HR Assistants
• HR Coordinators and developers.

Duration

5 Days