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الأهداف
- Learn how to develop different communicating strategies depending upon the other persons view of the world.
- Understand favoured learning styles of others and how to use this when communicating
- Learn how to build rapport with anyone at anytime
- Learn how others absorb information and the process they go through to make decisions and to communicate
- Develop verbal and non-verbal communication techniques
- Learn how to elicit thinking patterns through eye movement
- Learn how to tap into another person internal representation system
- Learn some NLP techniques to influence and sway another persons point of view
الخطوط العريضة
Introduction
- Getting to know the group
- How do you see yourself?
- What makes a good communicator?
Use your voice more effectively
- Develop a greater awareness of your voice
- How to speak more confidently
- How to develop a more expressive tone of voice
- Understand how the voice conveys meaning
- How to use your voice to influence your listener
Generate confidence through body language
- How to appear more approachable and confident
- How to use the power of eye contact
- How to be more in control of your body language
Present yourself successfully
- How to create an immediate impression
- Use voice and body language to your advantage
- Give a short individual presentation with feedback
Styles of communication
- Identify your preferred style of communicating
- Become sensitive to other people\'s styles
- How to enhance your message
Learn the power of effective listening
- Understand the barriers to good listening
- How to Listen effectively to build rapport
- Questioning techniques to aid understanding
Review and action plan
- Identify key personal strengths
- Set targets for personal development
- Workshop review
من ينبغى أن يحضر
Senior and middle managers who want to have good communication skills
المدة
5 أيام
