Objectives
- Understanding concepts of negotiation.
- Understanding basics of effective communication.
- Understanding ethics of negotiation.
- Defeating stressful discussions & avoidance of its drawbacks.
- Improving communication skills and coping with teams.
- Ability to solve problems and take decisions.
- Understand the reasons why negotiators fail.
Outlines
Day One:
- Concepts of Negotiation.
- Ethics of Negotiation.
- Stages and Styles Of Negotiation.
Day Two:
- All About Bargaining Skills.
- Workshop: Intelligent bargaining.
Day Three:
- Problem Solving & Decision Making.
- Communication Skills.
Day Four:
- Body Language in Negotiation.
- Decision Making Skills.
Day Five:
Workshops and Brain Storming
Who Should Attend
- New employees.
- Employees subject to upgrading.
- Sales & Marketing Staff.
- Mid-level Administrative Staff.