Outlines

 

Day 1 : An Overview of Negotiation Skills

- What is Negotiation?

- A Definition

- The Nature of Negotiation

- When Do We Negotiate?

Day 2 : Factors Affecting Negotiation

- Formal Situation of Negotiation

- Informal Situation of Negotiation

- Place of Negotiation

- The Influence of Time

Day 3 : Subjective Factors Determining Outcome

- Influence

- Categories of Influence

- Persuasion

- Persuasive Skills bibliography

Day 4 : Stages of Negotiation Process

- The Definite Sequence of Discussions

- Preparation

- The Negotiation Phase

- Implementation

Day 5 : Negotiation Strategies

- Initial Strategies

- During the Discussion

- Reaching Agreement

- In case of Deadlock

- Assessment

 

Who Should Attend

 

This course is suitable for all who need to negotiate with clients or colleagues

Duration

5 Days