Outlines

 

1. Introduction & Objectives

 

 

 

2. Leadership – Role, Skills and Styles

 

a. Definition and the Leadership Grid

 

b. Collaborative leadership

 

c. Transitional leadership

 

d. Visionary leadership

 

e. Situational leadership

 

 

 

 

 

3. Leadership and Communication

 

a. Basics of effective Communication

 

b. Barriers to communications

 

c. Verbal & non-verbal communication

 

d. The art of listening

 

e. Conducting effective meetings

 

 

 

4. Leadership and Problem-Solving

 

a. Problem solving steps

 

b. Identifying the problem

 

c. Techniques for developing alternatives

 

d. Getting consensus

 

e. The leader as a problem solver

 

 

 

5. Leadership and Management

 

a. Authority Vs. Responsibility

 

b. Delegation and Acceptance

 

c. Roles and relationships

 

d. The manager as a leader

 

e. Being a leader: Bridging the gap

 

 

 

6. Leadership and Coaching

 

a. The coaching cycle

 

b. Pre-requisites for coaching & mentoring

 

c. Coaching for performance

 

d. The Leader’s role in coaching

 

e. Managing people issues

 

 

 

7. Leadership and Team Building

 

a. Team building process

 

b. Essential building blocks for teams

 

c. Dealing with internal and external politics

 

d. The Team Leader as a facilitator, mediator& negotiator

 

 

 

 

 

 

 

8. Leadership and Motivation

 

a. Principles of motivation

 

b. Motivation theories and their application

 

c. Motivation through goal setting

 

d. Guidelines for setting SMART goals

 

e. Self actualization in the team

 

 

 

9. Leadership and Management of Change

 

a. The need for change

 

b. Psychology of resistance to change

 

c. Implementing the change model

 

d. Developing the change management plan

 

e. Communicating for change

 

 

 

10. Leadership and Decision-making

 

a. Common Pitfalls in Decision-making

 

b. Thinking and Decision-making processes

 

c. Decision-making matrix – Focus & Impact

 

d. The 3D Model – Debate, Discussion & Dialogue

 

 

 

11. Leadership and Ethics

 

a. Character and integrity

 

b. Ethics and Values

 

c. Building excellence

 

d. Emotional intelligence

 

e. Influencing team/organizational culture

 

 

 

12. Leadership for the Team Leader

 

a. Leadership life cycle

 

b. Continuum of Leadership

 

c. Leadership for virtual teams

 

d. Developing high performance teams

Who Should Attend

This course is designed for: Managers, supervisors, and individuals who would like to enhance their individual, team, and organizational leadership roles and advance their thinking, behavior, and actions to prepare for new leadership challenges

Duration

5 Days