Outlines

• Introduction to Quality
• Quality Management systems
• ISO and the ISO Standards.
• Quality Principles.
• Changes between ISO 9001:2008 and ISO 9001:2015
• ISO 9001: Context of the organization – detailed.
• ISO 9001: Leadership – detailed.
• ISO 9001: Planning – detailed.
• ISO 9001: Support – detailed.
• ISO 9001: Operation – detailed.
• ISO 9001: Performance Evaluation – detailed.
• ISO 9001: Improvement – detailed.
• Audit process overview.
• Audit Planning.
• Selection of Audit team.
• Auditor’s skills and characteristics.
• Preparing of Audit checklists.
• Audit Execution.
• Conducting audits.
• Collecting audit samples.
• Evaluation and identification of Non conformities.
• Audit Closing and Reporting.
• Writing Non Conformity reports.
• Writing Audit reports.
• Audit Follow-up.
• Ethics of Audit.

Who Should Attend

• All levels of company employees from Chief Executive to shop floor staff as well as independent consultants may be interested to attend. This course is essential for those auditors wishing to register with IRCA and is necessary for those personnel wishing to perform second or third party audits.

Duration

5 Days