Objectives
On completion of this program the participants will be competent in:
- Organizing their team resources and encouraging teams skills to achieve their business goals and objectives
- Be aware of group dynamics and how to successfully select, delegate / task and motivate the team
- The management and leadership styles and personal development of an appropriate personal style
- To communicate and delegate effectively for maximum group activity
- The most recent understanding of leadership characteristics and skills
Outlines
Day One
- Introductions - Opening & Me to You
- Preparation - Getting the most from this Workshop
- Introduction: Supervisor Management Styles and Development
- The Principles of Supervisory Management
- Expectations and Achievable Results from the Team
- Motivation: Individual and Team, Supervisors Role
- Summary
Day Two
- Recap & Reflections
- Leadership Traits and Personal abilities
- Planning, Organizing and Controls
- Communication Skills: Types, Tools and Feedback
- Planning and Conducting Effective Meetings
- Managing Conflict: Supervisor role and actions
- Negotiating Skills: Methods and Techniques
Day Three
- Recap & Reflections
- Leadership Styles
- Function of Teams and Group Dynamics
- Personal and Team Motivation Factors
- Team Effectiveness Measurement Methods
- Team Dynamics - Professor Belbin’s Team Roles
- Leading Teams - Tools for Use with Teams
Day Four
- Coaching, Mentoring and Motivating
- The Relationship between Vision – Goals – and Targets
- Goal / Target Setting
- Performance Evaluation
- Effective Leadership and Feedback Techniques
Day Five
- Case Studies
- Group Discussion periods
- Supervisory management Role Play and Interactive Exercises
- Self-Assessments
- Individual Self Development Planning
- Course Evaluation
- Course Summary
Who Should Attend
Existing Team Leaders; Section supervisors; potential department Heads; who will be charged with leading a group, or team, facing non repetitive business challenges. Those who need to develop highly effective but practical team leadership and supervisory skills.