ITC

The Business Process & Operations Controls® applications have become a necessity for companies to protect their assets and grow their returns. It has recently been competitively used as a marketing tool, especially in the supporting its financial performance in stock market. Companies that control their business and have robust processes in place to protect their company assets are today's guaranteed blue chips.
In today's competitive environment, all companies knows how to generate revenues and manage their earnings, but putting the right process & controls to manage their business is the key to business success, especially in the current global business situation & upcoming economy slow down.
This course provides attendees with the appropriate level of understanding of business controls (not only Audits or financial reviews) and how to manage the business processes. It also provides techniques & systems for operation integrity and back-up plans.

Day 1:

Operations Controls & Business integrity

1. Defining Operation controls - why is it important?

2. The Operation Controls framework.

3. Core controls principles & business ethics.

Day 2:

Process alignment & organization structure

1. Organization setup, profiles & authorization levels.

2. Process mapping: workflows & RACI charts concepts.

3. Process documentation: procedures & work instructions

Day 3:

Controls Management systems

1. Elements of Controls Management

2. Checking controls effectiveness - In line controls

3. Risk assessment & Management of change dimensions.

4. Control reviews & reporting.

Day 4:

Crisis management & Business continuity plans

1. Emergency response planning methodology

2. Crisis metrics & identifying risk scenarios

3. Business continuity plans & crisis offer.

4. Desk top exercise for plans testing

Day 5:

Information management & protection.

1. Protection of company information

2. Security measures & asset protection

3. Case study & session closure.

Any business functions/departments, all levels from first line supervisor to senior managers.
Core business related to operations, logistics &/or manufacturing plants.
Employees related to Controls practices, as in Administration, HR, technical, and other support functions including Marketing
Also employees involved in business/financial reviews or employees related to internal audits.

5 Days

Start Date	End Date	Country	City