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Modern Telephones Devices Operation and Maintenance
Objectives

Outlines

Day One:

1.     Voice terminals categories

1.1 Analog telephone

1.2 Digital telephone

1.3 IP telephone

2.     Next Generation Telephone & Terminals Devices

2.1 Cordless / site based cellular phones

2.2 Telephone market view

2.2.1 DBA telecom

2.2.2 Circa

2.2.3 Pingtel

2.3 Software/PC phones

Day Two

3.     Software/PC phones

3.1 Microsoft net meeting

4.     Video conferencing

4.1 Poly com view station

4.2 C-phone

4.3 Motion media

      4.4 Video conferencing with net meeting

 

Day Three & Four:

 

5.     Voice deployment in enterprises

5.1 IP – based endpoints: desktops & conference phones

5.2 IP – PBX, IP Centrex, and IP – based PBX Tie, lines

5.3 IP – VPN & VOIP for Tele-workers

5.4 Web – based call and contact centers

5.5 Next generation enterprises networks

5.5.1 Customers’ expectations

5.5.2 Process reengineering & consolidation

5.5.3 Proactive maintenance

5.5.4 Support for QoS

5.5.5 Support for multimedia

5.5.6 Improving used access

5.5.7 Wireless access

5.5.8 Enterprise network management

Day Five:

 

6.     Distinct IP Telephony

 

  •  Features/Functions
  • Integrated Board Interfaces
  • Ethernet Power Distribution
  • Compressed Voice
  • WEB Browser
  • Mobile
  •  PC client Soft phone
  • Desktop Voice Terminal Attributes
  • Loop Length
  • Number of Wiring Pairs

 

 

  • Call Control/Audio Coders (IP Telephones Only)
  • Ethernet Auto Sensing (IP Telephones Only)
  • Voice Activity Detection/Silence and Echo
  • Suppression (IP Telephones Only)
  • Integrated Ethernet Hub/Switch (IP Telephones Only)
  • Programmable Line Appearance/Feature Buttons
  • Fixed Feature Buttons
  • Soft key Buttons
  • Application Feature Buttons
  • On-Hook Dialing
  • Hands Free Answer Intercom (HFAI)
  • Speakerphone
  • Mute
  •  Headset Interface
  • Alphanumeric Display
  • Adapter Modules
  • Data Modules
  • CTA API Module
  • Analog Communications Device Adapter
  • Digital Communications Device Adapter
  • ISDN BRI Adapter Module (Proprietary Only)
  • IP Adapter Module (Proprietary Only)
  • ADD-ON Button Module
  • Distance Extender Module (Proprietary Only)
  • Security Module
  • Power Requirements

Who Should Attend

Duration

5 Days

Start Date End Date Country City

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