| Start Date | End Date | Country | City |
|---|
+966 920007771
 |
 |
Objectives
tis cours help you to:
- Improve results by enhancing your verbal communication and influence skills in the context of productive working relationships
- Builds and maintains PRODUCTIVE working relationship, even in DIFICULT situations.
- Works ACROSS organizations to develop the best approaches and get the best results
- Recognizes CULTURAL differences and communicates in ways that work
- Effective communication over the phone
- Improving your time management skills
Outlines
- Introduction to communication
- Linking communication skills to the business
- The communication model
- The listening model
- The speaking model
- Linking the models
- Asking questions
- Barriers to communication
- Results-Options in communication
- Setting Expectations
- Problem Solving Process
- Maintaining an open discussion
- Interactive listening
- Discussion skills
- Communication barriers
- Communication styles
- Body language
- Constructive criticism
- Communication over the phone
- The basic rules in Time Management
- Improving your time management skills
Who Should Attend
- All professionals to improve their interpersonal skills to achieve greater potential.
- All supervisors and team leaders
Duration
2 Days
