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Critical thinking and problem solving
Objectives

 

  • Identify their style and patterns of thinking
  • Use questioning techniques to obtain the information needed from others
  • Critically examine and evaluate data
  • Solve problems with flexible thinking
  • Adapt thinking to navigate through unexpected events
  • Influence others at all levels of the organization
  • Apply tools for breakthrough thinking in the workplace

Outlines

 

What Is Critical Thinking for Problem Solving?

  • First Thoughts on Critical Thinking
  • Defining the Term
  • What Does Critical Thinking Include?

Framing the Problem

  • Identifying the Problem
  • Defining the Problem
  • Explaining Underlying Assumptions
  • Weighting Decision Criteria
  • Developing Solutions
  • Monitoring Your Solution
  • Pitfalls to Problem Solving
  • An Eight-Step Process for Problem Solving

Recognizing Breakdowns in Thinking

  • Blocks to Critical Thinking
  • Thinking and Psychological Type
  • Fallacies of Logic
  • Points to Remember in Arguments
  • Non-Judgmental Awareness

Communication and Impact

  • Active Listening
  • Perspective Shifts
  • Organizational Culture

Dimensions of Critical Thinking

  • Action Learning for Problem Solving
  • Critical Thinking and Conflict
  • Systems Thinking

Creative Thinking

  • Challenging Assumptions to Increase Creativity
  • Techniques for Generating Ideas
  • Techniques for Breaking Thought Patterns

Presenting Your Perspective

  • Steps in Preparing and Presenting the Argument
  • Guidelines for Critical Thinking and Reasoning

Perspective and Thinking

  • Changes During the Lifespan
  • A Powerful Perspective

Who Should Attend

This course is intended for professionals who want to learn methodologies for changing their ways of thinking in order to more effectively solve problems they face in the workplace.

Duration

5 Days

Start Date End Date Country City

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