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Professional salesman: methods to attract customers and outperform competitors
Objectives

 

  • Self-motivation.
  • Make a positive first impression.
  • Turn negative thoughts into positive thoughts.
  • Make requests so that you get what you want.
  • Find ways of connecting with people.

Outlines

 

Day One:

 

  • Building Your Self-Esteem.
  • Impressions.

 

 

Day Two:

 

  • Self Confidence.
  • The Power of Thoughts

 

 

Day Three:

 

  • Communication skills.
  • Power of negotiation.

 

Day Four:

 

  • Human personality.
  • Handling abnormal styles of customers.

 

Day Five:

 

  • Workshop: Why should a customer be “always right”?
  • Role playing: Handling an aggressive customer.

 

 

Who Should Attend

 

  • Administrators.
  • Selling profession staff.
  • Front office staff.

Duration

5 Days

Start Date End Date Country City

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