| Start Date | End Date | Country | City |
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+966 920007771
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Objectives
- Understand the basic types & phases of negotiations
- Apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach consensus and set the terms of agreement
- Deal with personal attacks and other difficult issues
- How attitudes and actions impact others
- Effective techniques for dealing with difficult people
- How to know when to walk away
- Techniques for managing anger
Outlines
Module I:
- Define Negotiation & its Importance
- Styles of Negotiations
- Preparing for Negotiation
- Structuring a Negotiation
Module II:
- Personal Power & how to increase it
- Behavioral Analysis
- Dealing with the Four Behavior Styles
- Negotiation Tactics
Module III:
- Movement and Concessions
- Conflict Resolution
- Reciprocal Relationships
- Dealing with Change
Module V:
- The Agreement Frame
- The Ten Commandments of Change
- Preventing Problems
- Dealing with Problems
Who Should Attend
- This course is designed for supervisors and managers who want to learn core negotiation skills and the critical steps in the negotiation process.
- This program is appropriate for professionals at all levels who want to enhance their negotiation skills and work more productively with customers, colleagues, partners, vendors, and others. No prior training in negotiation is required.
Duration
2 Days
