Objectives
- Upon completion of the course, the participant will be able to do the following:
- Discuss the relationship between job requirements and the performance of HRM functions.
- Explain the various sections of job descriptions and list the various factors that must be taken into account in designing a job.
- Discuss basic approaches to human resources planning.
- Explain the advantages and disadvantages of recruiting from within the organization and of external recruitment
- Explain employer concerns in developing a strategic compensation program.
- Discuss the recent trends in retirement policies and programs and describe the major factors involved in the management of pension plans.
- Discuss the basic requirements for successful implementation of incentive programs and the reasons for implementing incentive plans.
- Discuss the need for training and development and describe training programs that are currently popular.
- Explain how a career development program integrates individual and organizational needs.
- Discuss the conditions that help to make a career development program successful.
Outlines
Introduction:
- Where is HRM ‘coming from’?
- Hard and soft HRM
- The role of HRD in organizational change
The role of communication in HRM Job analysis and design:
- Principles of job-analysis
- Methods of analysis
- Job descriptions and person specifications
- Job families or job design
- Who should contact the job analysis
- The use of charts • Methods of data collection
Specific quantitative technique Recruitment:
- Ways of attracting the right staff
- A word on application form
- Entrance test
- Background inquiries
- Realistic job previews
- Final interview
- Alternative to recruitment
- Cost-Benefit analysis of recruiting
Competence-based recruitment Selection:
- A diagnostic approach to the selection process
- Who makes selection decisions?
- The selection process
- The selection techniques o Interviews o Ability test o Personality test o Bio data o Assessment centre
- Selection of managers
- Cost-Benefit analysis of for the selection decision
Competence-based selection Performance Management and Human Resource Development:
- What is performance management?
- The effectiveness of performance management
- Format of evaluation • Selected evaluation techniques
- Potential problems in performance evaluations
- The feedback interview
Performance appraisal Compensation:
- Objective of Compensation
- Compensation and motivation
- The building block of reward process o Basic pay o Contingent pay o Allowances o Employee benefits o The medical insurance
- External influences on Compensation
- Internal influences on Compensation
- Compensation decision
- Current approaches to reward
- Prevailing reward structure
Incentives and bonuses Measures to retain staff The line manger’s role in HR planning and staff retention Employees’ rights and discipline:
- Categories of difficult employees
- The discipline process
- Approaches to discipline
- Administration of discipline
- The disciplinary interview:
A constructive approach Orientation and training:
- Introduction to orientation
- Introduction to training
- Who is involved in training?
- Managing the training program o Individual technique o Group technique
- Evaluation of training and development Workplace Diversity and Training – More Than Fine Words:
- Equal opportunities and managing diversity – what is the difference?
- The business case
Training for diversity Managing the Human Resource Development Function:
- Management and leadership of the HRD function
- Control and facilitation – coaching and supportiveness
- Principles and values
- Strategic VS operational decision-making
Further points for managers of a team of HRD professionals Evaluation the HRM functions:
- The HR manager: A last look
- The HRD manager in the third millennium
Who Should Attend
- Newly appointed Senior Staff in HR & CT who are carrying out HR duties or embarking on a career in HR or CDT.