Objectives
This course will help participants:
- Prepare and agree an investigation plan for the identification of current and future training needs at organizational, departmental or work-group level
- Select and use a range of information-gathering methods so that training needs are reliably identified within time and cost constraints
- Apply a practical technique for the analysis of the information and data to identify needs and determine priorities
- Use a structured framework for the development and production of an outline plan to show the proposed training solution
- Seek informal and formal reaction via a written report and presentation to secure approval for the recommendations
Outlines
A systematic approach to training:
- Recognize change forces
- Identify training needs
- Analyze job functions
- Define training objectives
- Select trainees
- Design the training
- Facilitate the training
- Measure outcomes
Assessment of training needs:
- What should a training needs analysis cover?
- The depth of your investigation
- Identification of needs at individual, occupation and organizational level
- Residual, present and future needs
Getting the process started:
- How to identify that you have a need
A model for action
The six-step model for identifying training needs
- Organize and plan
- Collect the information
- Determine the problems and their priorities
- Develop outline solutions
- Re-examine and discuss with senior commissioning managers
- Present final report
Organizing and planning the training needs study:
Establishing terms of reference
- Background
- Aim of the training needs project
- Client
- The project team
- Scope
- Budget
- Consultation
- Methodology
- Timescale
- Management
- Reporting
Availability of resources
- Time requirement
- Budget
- Personnel
Exploration of existing documentation
- Training policy
- Training plans and budgets
- Previous training needs analysis
- Organizational documentation
- Competence frameworks
- Job descriptions
- Person specifications
- Performance appraisals
- Manpower forecasts
Design and implementation of the survey:
Preparation and analysis
- Terms of reference
- Desk study of standard data
- Key areas for investigation
- Design interview instrument
- Validate survey design
- Collate and analyze of symptoms
- Identify training needs
Information gathering
- Preliminary review with key personnel
- The structured interview
- Small group conferences
- Telephone interviews
- Additional investigation tools
- Collating the information
Communicating the results:
- Analysis and report
- Making a persuasive training needs presentation
- Securing commitment
Conclusion:
- Course review / discussion
- Close
Who Should Attend
This course is designed to prepare individuals and trainers to introduce an effective training needs analysis system within any organization.