Objectives
Upon completion of this program, participants will be able to:
- Articulate the What, Why and How of a TNA
- Analyze Job Performance Problems
- Clarify the differences between a cause and symptom of a performance problem
- Separate Training from Non-Training Solutions
- Map out a TNA framework
- Design Questioners and interview Guides
- Select appropriate methods to carry out a TNA
- Design Questionnaires and Interview Guides
- Analyze and Interpret data collected
- Interpret the data collected
- Recommend appropriate interventions in accordance with identified needs
- Write and present a TNA report
- Present the Training Report to Management.
Outlines
Needs analyst and TNA process
- Fundamentals of Training needs analysis (TNA)
- Competencies of a needs analyst
- Outputs and ethics of a needs analyst
- The TNA Process
- Why perform a TNA
- Approaches to TNA
- Identification of TNA
Methods and Techniques
- Types of data collections methods
- Types of TNA techniques
Needs at the Organizational Level
- Organizational Training Objectives
- Organizational Competencies
- Organizational Requirements
- Organizational Analysis Process
Needs at the Departmental Level
- Job and Tasks Analysis
- Appraisal & Assessment
- Career Development
Needs at the Individual Level
- Individual Profiling
- Individual and Job Fit
TNA Deliverables
- Preparing a TNA Report
- Report Writing Guidelines
The Training Plan
- Recommendations and Report
- Action and Planning
- Preparing the Training Plan
Who Should Attend
Anyone who wants to improve their knowledge, understanding very well about their works in order to have very good benefits return to them.