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ISO 9001-2008 Quality Management System (QMS) Lead Auditor - IRCA Certification
Objectives

At the completion of this course, delegates will gain:

  • Understanding of the new requirements of ISO 9001: 2008 standard and its structure,
  • Understanding the contents of the quality manual and its developing process,
  • Capability of developing procedure, work instructions, and forms,
  • Understanding the concept and evolution of the QUALITY,
  • Understanding the difference between quality assurance and quality control,
  • Understanding the difference between observation and non-conformity.

Outlines

Lesson 1: What is Quality?

  • Definition of Quality
  • History of Quality
  • Product Quality
  • Service Quality
  • Quality Control Vs Quality Assurance

 

Lesson 2: Background and Development of ISO 9001:2008

  • Introduction and overview of ISO 9000
  • Evolution of the Standard
  • Process Approach
  • The Quality Management Principles and its contribution to ISO 9001 Foundation.
  • The benefits of ISO 9001:2008
  • ISO 9001:2008 certification process

 

Lesson 3: The Structure and Requirements of ISO 9001:2008

  • Introduction
  • ISO 9001:2008 Structure and requirements:
  • Quality management system
  • Management responsibilities
  • Resource management
  • Product realization
  • Measurement, analysis, and improvement
  • The Documentation Requirements of ISO 9001:2008
  • Audit Findings (Observation, Minor NC, Major NC)

 

Lesson 4: Developing QMS versus ISO 9001:2008 Requirements

  • Determine the size of ISO 9001:2008 documentation
  • Identifying scope of work
  • Identifying exclusions, write its justifications
  • Developing quality policy
  • Developing Organization structure
  • Developing quality manual
  • Developing quality objectives
  • Developing Key Performance Indicators.
  • How to write Procedures. Work instructions, and forms.

Who Should Attend

  • Department managers
  • Engineers.
  • All levels of company employees.
  • Independent consultants may be interested to attend

Duration

5 Days

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